CASE WESTERN RESERVE UNIVERSITY, Weatherhead School of Management, Cleveland.
Ph.D. Degree in Operations Research; November 1998
Dissertation Topic:  “Idling rules for queues with preferred customers
Dissertation Advisors: Dr. Apostolos Burnetas and Dr. Hamilton Emmons


MIDDLE EAST TECHNICAL UNIVERSITY, School of Engineering, Ankara, Turkey
Bachelor of Science and Master of Science in Industrial Engineering, May 1990 and January 1993
MS Thesis Topic: “Normalization Constant Based Exact Algorithms for Queueing Networks
Thesis Advisor: Dr. Çağlar Güven